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  • BASIC GUIDE OF THE REAL ESTATE CONSUMER.

    Act 26/1984, of 19 July, General for the Defence of the Consumers and Users.  Real Decree 515/1989, of 21 April, on Protection of the Consumers and information to provide in sale.

    Without damage of the fulfilment of Law 34/1988, of 11 of November, General of Publicity, all supply, promotion and publicity directed on sale or renting of houses will be adjusted to the true characteristics, conditions and utility of the house, always expressing if it is in construction or if the construction has concluded.  The Promoter must have the following information to public disposal:
     

      a) Name or trade name, address and data of the Promotional Society, filed with the Commercial Registry.
      b) General location and house maps, in addition to the description and layout of the networks:  electrical, water, gas and heating;  as well as the guarantees of the same ones, and the safety measures against fires whereupon count the building.
      c) Common house description with expression of its useful surface, zones and accessory services.
      d) Material employees, including heat and acoustic insulators.
      e) Instructions of use and conservation of the facilities, that demand type of performance or special knowledge;  and on evacuation of the building in case of emergency.
      f) Data of the building filing with the Real Estate Registry or mention of not being filed.
      g) Total Price or accessory rent of the house and services and way of payment.


    In the event of being promoted houses, it will be necessary to have additionally at public disposal:

    1) Copy of the legally demanded authorisations for the construction of the house and the city-planning certificate of the property, in reference to the fulfilment of the re-parcel or compensatory operations, as well as of the license or equivalent act for the use or common occupation of the house, zones and accessory services.
    2) Statutes and norms of operation of the Building Condominium, in its case, as well as information of contracts of services and provisions of the community.  If the Community of Proprietors is already operative, it will facilitate a report of accounts and obligations of the house object of sale.
    3) Information on the payment of the tributes, all liens and encumbrances that burden the property or use of the house.
    4) Formalities in which it is expected to document the contract with its general and special conditions, pointing out in specially legible way the following questions:
     

      a) That the consumer will not support the derived expenses that correspond legally to the seller.
      b) articles 1280 and 1279 of the Civil Code.
      c) the right to the Notary election that corresponds to the consumer, not being possible to appoint a notary that, by its territorial competition, lacks reasonable connection with the personal or real business elements.
    5) In case the common house, or zones, or accessory elements, are not totally built, will be pointed out with all clarity the date of delivery and the phase in which the construction is.
    6) In case of first transmission, will be indicated the name and address of the Architect, and the name or trade name and address of the Constructor.

    - The information will be specially detailed and clear as far as the sale price, being due to have to the public disposal and the competent authorities an explanatory note that will contain the following data:

    1.  total sale price, being understood that it includes, in its case, the Agent fees and VAT or Transfer Tax, if applicable.

    2.  Payment way.  In case of postponed payment, it will be mentioned the interest type applicable to principal and interests and additional costs and expenses.

    3.  Admitted payment ways for the postponed/outstanding amounts.

    4.  Being advanced the  subrogation of the consumer in some credit operation non-arranged by him, with real guarantee on the own house, it will be clearly mentioned all data of the notary that issued the deed, date of this one, filing data with the Real Estate Registry, and the mortgage liability that corresponds to each house, with reference to expiration date and amounts.

    5.  Guarantees for the outstanding payment of the price to be provided by the purchaser.

    -- In the explanatory note, it will be pointed out that any amount given by the purchaser, or on behalf of the purchaser, will be set off against the total sale amount and before formalising the operation.

    -- In case the house is not totally finished, there will be at public and competent authorities disposal, copies of the document or documents regarding the amounts guarantees given according to Law 57/1968 of 27 of July.

    -- When brochures or similar documents are given, they will point out the data on location and the contents in numbers 1, 3, 4, 6 and 7 of article 4 and articles 6 and 7, with indication of the validity of the here-above mentioned.  Furthermore, it will be pointed out the places where the information regarding these articles is at public disposal.

    -- At the contract signing, all house purchaser, included within the Real Decree scope of application, is entitled to receive (at seller's expenses) copy of documents referred to by here-above articles.

    -- the contractual documents of transaction, or renting of houses, will be written up with the due clarity and simplicity, without reference or remission to texts or documents that are not previously provided, or simultaneously, to the celebration of the contract.  Furthermore, they will have to attend the good faith principles and right counterbalance, which, among others, imply the prohibition of inclusion of clauses that:

    a) do not reflect with clarity, or they omit, in the cases of deferred payment, the postponed amount, the type of annual interest on the pending balances of amortisation and the conditions of amortisation of the granted credits and the clauses that anyway authorise the salesman to increase the postponed price during the enforcement of the contract.

    b) impose an increase of the price by accessory services, financing, postponement, surcharges, indemnification or penalties, that do not correspond to additional benefits, that can freely be accepted or rejected by the buyer, or renter and do not correspond to the contract.  To such effects:
     

      1,  The work reforms motivated in diligently non-foreseeable causes at the moment of approving the urbanisation projects or construction, that will produce modification of the stipulated price, will be previously reported to the purchasers, who will have to provide their conformity to the exact quantity that the reform produces.

      2,  The reforms that the purchasers propose will be also object of documentary formalisation, with a description of its content, and to make specific the repercussions that affect the price and delivery time, that had been agreed to.


    c) Imply the repercussion to the buyer or renter of failures, administrative or banking defects or errors that are not directly imputable to them.

    d) Imply, in the first sale of houses, the obligation to pay the expenses derived of the preparation from the documents, that by law or nature, corresponds to the salesman (new work, horizontal property, mortgages to finance its construction or its division or cancellation).

    -- the publicity, promotion and supply of houses of official protection will be governed by the corresponding norms of their specific legislation and, in not being foreseen, by the rules of the referred Real Decree.

    -- the rules of this Real Decree will be of auxiliary application with respect to the Autonomous Communities that statutorily have assumed the total competition for the defence of the consumers and users, except articles 3, sub-clauses 2, and 10, that will have use in all the State by virtue of the arranged matter in rule 8 of article 149,1 of the Spanish Constitution.

    e) And the Autonomic legislation that is applicable in each case, since certain Autonomous Communities have developed, by virtue of its competencies, own laws on the construction, that may comprise analogous dispositions.

    Basic requirements:

    1,  The content of the supply, promotion and publicity will be indispensable by the user, even though they do not appear specifically in the contract, and if despite the here-above mentioned, this one contained more beneficial clauses, these will prevail.

    2,  The omission, in cases of postponed payment, of this amount, type of annual interest on pending balances of amortisation, and the clauses that anyway authorise the seller to increase the postponed price.

    3,  The stipulation by which the buyer has to assume the expenses derived from application of the documents arrangement that by their nature correspond to the seller (new work, horizontal property, mortgages to finance the construction or its division and cancellation).

    4,  To provide foreseeable instructions for its correct use, warnings and risks.  To provide the buyer with a complete documentation subscribed by the seller, describing, in plant on scale, the house and the layout of all its facilities, as well as the materials used in its construction, specially those to which the user does not have direct access.  Law 19/1993, of 28 of December, on determined measures of prevention of the money laundering.

    This norm affects to the activities of Real Estate Promotion or buildings transactions, settling down like specific obligations:

    - To demand, by means of the presentation of proper document, the identification of its clients, at the moment of the operation.

    - To keep by a minimum of 5 years the proper documentation of the conducted operation.  Law 57/68, of 27 of 1968 July.  Guarantees for payments in advance.  Modifications of Building Act.

    All resulting from Act 57/68, of 27 of July of 1968, that requests for the free houses (units are not required to fulfil with this obligation) whose contract becomes effective before delivery, will be due to deposit the paid amounts, in a special account of a banking organisation or Savings bank, being this amount only destined to take care of the necessities derived from the construction of the houses.  Also, it is necessary to assure these given amounts, by means of a guarantee issued by an insuring organisation filed with the Registry of the General Subdivision of Insurance or with an organisation filed with in the Registry of Banks.

    This endorsement will guarantee the return of the amounts given plus 6 % of annual interest, in case the construction does not begin or it does not arrive at his aim by any cause within the suitable term, or the habitability certificate is not obtained.  The following ones are obligations of the Promoter:

    -- To declare in the commercial sale spots the name of the insuring organisation and the special account.

    -- to deliver individually the document that credits the here-above mentioned to each buyer.  Although the law requires to guarantee all given amounts, and that these are deposited in special account, with conditional availability, interpretation problems exist on the practice of this rule.

    Building Act. The following modifications to Law 57/1968 take place (first additional disposition).

    The amounts advanced in the promotion to the promoters or managers will be guaranteed by means of an insurance that compensates the resulting effects of the breach of the contract in analogous form to the foreseen in Law 57/1968, with the following modifications:

    a)  It will be of application to the Promotion of all type of houses, even those under Community of Proprietors or co-operative regimes.

    b) the guarantees will extend to the amounts given in cash or by means of any exchange effect whose payment will be filed with the referred special account in the mentioned law.

    c) the guaranteed return will include the amounts given plus effective legal interests up to the moment at which the return becomes effective.

    d) the fines by breach will be introduced by the Autonomous Communities in quantity, by each infraction, up to 25 % of the amounts whose return must be assured.

    Basic legislation:

    1,  Act 26/1984, of 19 of July, General for the Defence of the Consumers and Users.  Real Decree 515/1989, of 21 of April, on protection of the Consumers and information to provide in sales.

    2,  Law 19/1993, of 28 of December, on determined measures of prevention of the money laundering.

    3,  Law 57/68, of 27 of 1968 July.  Endorsement of Amounts against the account.  Modifications of the Building Act.

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